Returns & Exchanges Policy
At dvfwoman.com, we are committed to ensuring that you are fully satisfied with your purchase. If for any reason your order does not meet your expectations, you may request a return or exchange in accordance with the guidelines outlined below.
Eligibility for Returns
Items may be returned provided they are in their original condition, unworn, unwashed, and with all original tags and packaging intact. Merchandise that shows signs of wear, alteration, damage, or use may not be accepted. All returned products are subject to inspection prior to approval.
Certain categories of items may not be eligible for return due to hygiene or product integrity considerations. Final sale merchandise or specially designated items are not eligible for return or exchange.
Follow the instructions provided in your account dashboard to submit your return application.
Exchange Requests
Exchange requests are processed subject to product availability. If the requested replacement item is not available, alternative solutions may be offered.
All exchanged merchandise must meet the same return eligibility standards stated above.
Return Process
To begin your return:
- Log in to your dvfwoman.com account at
https://dvfwoman.com - Locate the relevant order within your order history.
- Select the item(s) you wish to return or exchange and follow the on-screen instructions to submit your request.
Once your return request has been reviewed and authorized, you will receive confirmation within your account. Please ensure that all returned items are securely packaged to prevent damage during transit.
Returns that are sent without prior authorization may not be accepted.
Condition of Returned Items
All returned merchandise must be in resalable condition. Items must be free from makeup stains, fragrance, deodorant marks, or any other signs of wear. Footwear must be returned in its original packaging. Accessories and apparel must include all original tags and components.
dvfwoman.com reserves the right to refuse returns that do not comply with these conditions.
Refunds
Approved refunds will be issued using the original method of payment whenever possible. Please note that the availability of refund options may vary depending on the original transaction method.
If your return does not meet the stated requirements, it may be declined or subject to alternative resolution.
Order Cancellations
Orders that have already entered processing or dispatch stages may no longer be eligible for cancellation.
Damaged or Incorrect Items
Be sure to provide clear information regarding the issue so that our team can assess and resolve the matter accordingly.
Additional Information
dvfwoman.com reserves the right to update or amend this Returns & Exchanges Policy at any time. Any changes will be reflected on this page. We recommend reviewing this policy periodically to remain informed of the latest terms and conditions.